est. 2015
Professional Pet - House Sitting
Serving Salcha - North Pole - Fairbanks*
with FWW & EAFB Access
Licensed Insured Bonded
Background Checked Pet First Aid & CPR Trained
Alaska Pet Nanny Policies
Cancellation Policy
When you book our services, we reserve exclusive time for you and your pets and have likely turned away other clients during this time.
Vacation/Drop-in Visits/Overnights Cancellation Policy
Our policy applies to the entire reservation invoice amount.
2+ weeks notice
Full Refund/Credit
7 - 14 days notice
75% Refund/Credit
3 - 6 days notice
50% Refund/Credit
3 days or less notice
Refund/Credit is Forfeited
Bookings are made to plan our availability to clients.
Therefore, we do not offer refunds/credits for early arrivals home.
Non-Smoking Homes Only Policy
We do not service any homes that are smoked/vaped in or around (including weed:) for health reasons. No exceptions!
Snow Removal Policy
All clients must have a reliable snow removal company/person lined up to take care of their driveways during winter pet sits. Especially clients up in the hills who have very steep driveways.
Clients must arrange snow removal BEFORE pet sits start. Clients are responsible for all snow removal payments.
Alaska Pet Nanny will not shovel or snow blow client's driveways or be responsible for finding a snow removal company.
***We are happy to make trails for dogs in their backyards after snowstorms.***
No Fenced-In Backyard Policy
Clients who do not have a fenced-in backyard or have an electric fence for their dogs are required to sign our electronic liability waiver form before any services begin.
No Air Freshener Policy
All plug-in and regular air fresheners will be unplugged and/or turned off during overnight pet sits for health reasons.
Air fresheners are known to be very toxic to pets, especially pets who spend 100% of their lives inside. Please check out this link to learn more about air fresheners and pets.